Fleet care

We have an in house AEV Fleetcare Manager who is responsible for any issue’s relating to aftercare, AEV has procedures in place for reporting any problems incurred. This process entails raising an internal action number / ticket and automatic feed to a master logging backroom system. The issue raised has a unique number tagged and trigger’s internal actions until rectified. The AEV aftercare system automatically issues KPIs so we can monitor our performance. AEV has a dedicated expert mobile engineer who can attend client sites and execute rectification as required.